Return Policy
If you are not completely satisfied, you may return it in accordance to the Terms and Conditions below and we will refund eligible purchases.
Cancel order
Cancel an order that doesn't be fulfilled, 5% of buyer's payment will be charged. Except the cancel reason is belong to our fault.
Return / Exchange
- Valid within 30 days of the original purchase date.
- Original receipt must accompany returned product(s).
- 30% restocking fee applies to all returned product(s).
- Customers will receive an exchange or 100% refund for defective products after validation.
- Returned products must be unused and in original packaging.
- Refunds will be made using the same method of payment that was used in the original transaction.
Returns At Store
Online purchases may be returned or exchanged at our location within 30 days of the purchase date. The original receipt and original method of payment must be presented. Refunds will be made to the credit card used on the order. An exchange or a store credit will be issued for returns that used any other forms of payment other than credit cards.
Returns By Mail
Mail your original invoice and the product(s) you wish to return to the following address:
Can Lighting Inc.
2901 Kennedy Rd., Unit A
Scarborough, Ont., M1V 1S8
Canada
The customer is responsible for all return shipping and handling costs, as well as duties and or taxes associated with the return.